Now more than ever, is the time to Measure What Matters.
Now more than ever, is the time to Measure What Matters. A lot of organisations start out with the right intentions when they set out to introduce some sort of performance measurement process. They want to track metrics which help drive organisational objectives and achieve their goals. This however ends up being a messy, tedious process of tracking a multitude of metrics, most of which add little to no value. So why do organisations fail to measure performance correctly? Taking a [...]